How do I prepare my home and myself for move day?
You mover may ask you to select from one to several consecutive days during which your goods will be loaded. This window (referred to as a load spread) depends upon the size of your shipment and the time of the year when your shipment is loaded. If you are able to remain flexible during the busy season by allowing for extra days on your load spread you will have a better chance of securing a truck and driver to load your shipment.
The customer service representative and/or driver will contact you at least 24 hours prior to load day to inform you of the crew’s time of arrival. Be sure to communicate any changes that have taken place that may affect loading day (i.e., the street in front of your home is now under construction, preventing the large over-
Make sure your home is ready for the crew. Move anything off the porch and walkways that may obstruct movement of your goods out of the home. Take doors of the hinges if you know certain items will not fit through. Remove all small throw rugs from traffic areas that could cause the driver or crew to trip or slip.
Have water, Gatorade or soda on hand for the driver and crew, especially on a hot summer day. They will come prepared but will appreciate your thoughtfulness.
Our drivers will prepare the home with runners, door jam protectors and railing protectors in applicable. This will help prevent the minor incidental damage that can occur during the loading process.